When will I receive my order ?
The KIRA Edition is available for pre-order from June 19 to July 23, 2023.
All orders will be delivered when the workshop returns from vacation in September 2023.
To thank you for your patience, you will be able to benefit from an exceptional introductory offer of -15% valid throughout the pre-order period.
This offer cannot be combined with the welcome offer (-10%).
You will receive regular updates on the progress of your order through to final delivery.
What delivery methods are available?
- Colissimo standard delivery with signature: €0
- Standard delivery Point Mondial Relay: 0€
- Express delivery in Point Relay Chronopost (1 to 2 working days): €5
- Delivery by courier (in Paris only): €15
- Standard delivery with signature: 0€
- Express delivery: 5€
- UPS standard delivery: 0€ for all orders over 200€, otherwise 20€
- Customs duties not included
OUTSIDE THE EUROPEAN UNION
- Standard delivery with signature: €20
What if I want to exchange my order?
EUROPEAN UNION & NORTH AMERICA
You have up to 30 days after receiving your jewelry box to request a free exchange or refund.
The jewel must be unworn and returned in its original condition with all of its packaging to be eligible.
If the return conditions are met, we will exchange or refund within 30 days of receipt of the return.
OUTSIDE THE EUROPEAN UNION & NORTH AMERICA
Exchanges/returns are possible and are at your expense.
Find all the details on the return conditions by visiting our FAQ .
If you have any questions, do not hesitate to write to us at email@example.com or send us a short message at +33618550003.