KIRA EAR PICK
Free shipping and returns worldwide on orders over €200. Customs fees included up to $600 (US).
Collection possible at the studio within 24 hours
DESCRIPTION
MATERIAL
Your jewel was made by our responsible workshop labeled RJC (quality label). For them, nothing is impossible! They master all the stages of manufacturing and advise us so that each jewel is the most beautiful and resistant possible.
So that your jewelry is comfortable and develops a gentle patina over time, we have opted for two types of metals:
- 18 carat yellow gold plated brass
- Rhodium-plated solid silver (plated with rhodium to protect it against oxidation).
For more information, do not hesitate to consult this page which will explain the properties of each metal in detail.
MAINTENANCE TIPS
#1 When you are not wearing your jewelry, store it in a dry, bright place and on a soft surface to protect it from oxidation, shocks and friction.
#2 Avoid any contact with alcohol (hello hydroalcoholic gel). Jewelry is not afraid of fresh water but I advise you to remove it as much as possible before washing your hands or going into the shower.
#3 Clean your jewelry from time to time: use either a slightly damp sponge and dry immediately with a clean cloth, or a cleaning cloth. You can also bring them to the studio for ultrasonic cleaning in all corners.
Want to restore the shine to your jewelry? Visit the ŌKAN SPA right here .
Last precision, your jewel is guaranteed for 1 year. For all the details, I invite you to consult the FAQ or write to us in the chat.
DELIVERY & RETURNS
DELIVERY
FRANCE
- Standard Colissimo delivery with signature: €0
- Standard delivery Mondial Relay Point: €0
- Express delivery to Chronopost Relay Point (1 to 2 working days): €5
- Delivery by courier (in Paris only): €15
EUROPEAN UNION
- Standard delivery with signature: €0
- Express delivery: €5
NORTH AMERICA
- UPS standard delivery: €0 for all orders over €200, otherwise €20
- Customs duties included for orders up to $600
OUTSIDE THE EUROPEAN UNION
- Standard delivery with signature: €20
- Customs duties included
EXCHANGES & RETURNS
EUROPEAN UNION & NORTH AMERICA
You have up to 14 days after receiving your jewelry box to request a free exchange or refund.
The jewelry must not have been worn and must be returned in its original condition with all of its packaging to be eligible.
If the return conditions are met, we will proceed with the exchange or refund within 30 days of receipt of the return.
OUTSIDE EUROPEAN UNION & NORTH AMERICA
Exchanges/returns are possible and are at your expense.
ANY QUESTIONS ?
Find all the details on the return conditions by visiting our FAQ .
If you have any questions, please feel free to write to us at hello@okan-studio.com or send us a short message at +33618550003.
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