MINI MAXI - EVERYTHING YOU NEED TO KNOW ABOUT PRE-ORDERING
When will I receive my order?
The MINI MAXI limited edition is available for pre-order from November 8 to November 15 at the launch price -15% with the code MAXI15.
All orders will be delivered in early December 2024. Upon receipt of the parts from the workshop, you will be contacted to verify that the delivery timing suits you.
This offer cannot be combined with the welcome offer (-10%).
You will receive regular updates on the progress of your order until final delivery.
What delivery methods are available?
FRANCE
- Standard Colissimo delivery with signature: €0
- Standard delivery Mondial Relay Point: €0
- Express delivery to Chronopost Relay Point (1 to 2 working days): €5
- Delivery by courier (in Paris only): €15
EUROPEAN UNION
- Standard delivery with signature: €0
- Express delivery: €5
NORTH AMERICA
- UPS standard delivery: €0 for all orders over €200, otherwise €20
- Customs duties included
OUTSIDE THE EUROPEAN UNION
- Standard delivery with signature: €20
What if I want to exchange/cancel my order?
EUROPEAN UNION & NORTH AMERICA
You have up to 30 days after receiving your jewelry box to request a free exchange or refund.
The jewelry must not have been worn and must be returned in its original condition with all of its packaging to be eligible.
If the return conditions are met, we will proceed with the exchange or refund within 30 days of receipt of the return.
OUTSIDE EUROPEAN UNION & NORTH AMERICA
Exchanges/returns are possible and are at your expense.
ANY QUESTIONS?
Find all the details on the return conditions by visiting our FAQ .
If you have any questions, do not hesitate to write to us at hello@okan-studio.com or send us a short message at +33618550003.