DELIVERY & RETURNS

DELIVERY

FRANCE

• Standard Colissimo delivery with signature: €0
• Standard delivery Point Mondial Relay: €0
• Express delivery to Point Relay Chronopost (1 to 2 working days): €5
• Delivery by courier (in Paris only): €15

EUROPEAN UNION

• Standard delivery with signature: €0
• Express delivery: €5

NORTH AMERICA

• UPS standard delivery: 0€ for any order over 200€, otherwise 20€
• Customs duties included

OUTSIDE THE EUROPEAN UNION

• Standard delivery with signature: €20
• Customs duties included

EXCHANGES & RETURNS

EUROPEAN UNION & NORTH AMERICA

You have up to 30 days after receiving your jewelry box to request a free exchange or refund.

The jewelry must not have been worn and must be returned in its original condition with all of its packaging to be eligible.

If the return conditions are met, we will exchange or refund within 30 days of receipt of the return.

OUTSIDE EUROPEAN UNION & NORTH AMERICA

Exchanges/returns are possible and are your responsibility.

QUESTIONS ?

Find all the details on the return conditions by going to our FAQ .

If you have any questions, do not hesitate to write to us at hello@okan-studio.com or send us a short message to the number +33618550003.