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DELIVERY & RETURNS

DELIVERY

FRANCE
  • Colissimo standard delivery with signature: €0
  • Standard delivery Point Mondial Relay: 0€
  • Express delivery in Point Relay Chronopost (1 to 2 working days): €5
  • Delivery by courier (in Paris only): €15
EUROPEAN UNION
  • Standard delivery with signature: 0€
  • Express delivery: 5€
NORTH AMERICA
  • Standard DHL delivery: 0€ for all orders over 200€, otherwise 20€
  • Customs duties not included
OUTSIDE THE EUROPEAN UNION
  • Standard delivery with signature: €20

    EXCHANGES & RETURNS

    EUROPEAN UNION & NORTH AMERICA

    You have up to 30 days after receiving your jewelry box to request a free exchange or refund.

    The jewel must be unworn and returned in its original condition with all of its packaging to be eligible.

    If the return conditions are met, we will exchange or refund within 30 days of receipt of the return.

    OUTSIDE THE EUROPEAN UNION & NORTH AMERICA

    Exchanges/returns are possible and are at your expense.

    ANY QUESTIONS ?

    Find all the details on the return conditions by visiting our FAQ .

    If you have any questions, do not hesitate to write to us at hello@okan-studio.com or send us a short message at +33618550003.